Refund and Returns Policy

Our refund and returns policy is 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-4 business days.

 

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to:

Anna Kristina Boutique

119-1711 152 St, Surrey, BC V4A 4N3

Phone: 604-536-8873

E-mail: akboutique@telus.net

Shipping returns

To return your product, please mail your product to:

Anna Kristina Boutique

119-1711 152 St, Surrey, BC V4A 4N3

Phone: 604-536-8873

E-mail: akboutique@telus.net

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Need help?

Contact us at akboutique@telus.net for questions related to refunds and returns.